How do you interact with a device that doesn’t have a physical interface? What benefits could interacting with such a device have for consumers? Using voice-first devices has quickly become a part of our lives, and will continue to enhance our personal and professional lives.
Voice-first devices are devices that prioritize interaction via speech over using a screen. Alexa and Google Assistant are common household items. Roughly 53 million Americans have a voice first device in their home, and the number is estimated to grow by 14 million next year. Amazon has an array of Alexa enabled items including a microwave, motorcycle helmet, and even a toilet to name a few. With voice-first devices embedded into our home lives, these devices are bound to see increased use in the workplace. Wouldn’t it be easier to ask a smart device questions like “How many new applicants applied today?” or “What times are my meetings?” instead of looking up the answers to these questions with a screen-first device?
Voice-first devices aren’t replacing the screen-first experience; both of these tools enhance each other in the way you interact with technology. At home looking for a recipe for dinner? Ask an Echo Show or Google’s Nest Hub , and the recipes are shown to you on a screen. Want to know what the weather looks like for the rest of the week? The seven day forecast is shown to you. Having a traditional interface that you type into gets you the same results, but at a slower pace. In other words, Voice-first is a great way to ask questions or input information. Screen-first is effective at showing you the results or options you have based on your input.