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Chat Chats: What is Conversation Design?

Chat Chats: One Have you ever heard the terms ‘conversation UI’  ‘chatbot design’ ‘voice UI’? All these terms lead to the same thing...conversational design. When creating a chatbot, a computer program designed to simulate conversation with human users, creators have...

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What is Chat Chats?

Chat Chats: Introduction Chat Chats is a series to educate, engage and empower the community on voicebots and chatbots. We recognize that voice will be the prolific interaction medium in the years to come. In addition, we recognize that the world of user interaction...

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Should HR Pros fear technology?

Should HR Pros fear technology? As we rapidly approach a reality that machines will take over many of the traditional tasks in recruitment, staffing, and engagement the question arises. Should HR professionals be worried about their future? The answer is an emphatic...

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